Why Acrolinx IQ

Connected Customer Engagement

Built on a strong linguistic foundation, the sophisticated Acrolinx technology connects all the people developing and delivering content within your organization. As a result, they can analyze, measure, and improve their content, for more consistent and effective customer communication in every market.

Information Quality & Compliance

Acrolinx IQ helps your organization measure and improve the quality of published information by giving authors access to best-practice writing standards, editing help, corporate terminology and style guidelines, and dashboards that provide insight into corporate messaging strategies. Additionally, the tool enables verifiable compliance with content standards such as ASD-STE100 and S1000D. The end result is high-quality customer communication that reduces risk associated with misunderstandings about your products and conveys a consistent corporate image.

Content Productivity & Process Automation

With features like Intelligent Reuse and a platform for collaborative writing, Acrolinx IQ dramatically improves productivity within the content development lifecycle. Since writers and editors have access to state of the art editing tools and previously approved content, they spend less time rewriting and checking their work and more time developing high-impact information. The final content will be consistent, clear and ready to publish – even when developed by non-native writers or outsourced writing resources. Read more...

Global Communication

To compete in a global marketplace, your company must communicate its message effectively in multiple languages. With Acrolinx IQ, content is developed for a global audience, making it much easier for non-native speakers to understand. The result is what we call “quality at the source” or improved source content that enables more accurate translations – quickly, and at lower cost. Bottom line: you reach new markets faster, more efficiently and with clearer communication. Read more...

Brand Consistency

Brand and corporate image are promises that companies must deliver against – no matter where they are in the world. But it’s often hard to control these elements when your company operates in multiple markets and relies on various operational silos to develop corporate communications. Acrolinx IQ helps content creators ensure that branding standards are met and consistent writing is used throughout all published content, in every language. The result is a consistent and reliable global brand. Read more...

Searchability

Acrolinx IQ improves the way that you manage your content, empowering you and your customers to find information about your products and services faster. The linguistic technology pinpoints multilingual keywords and phrases, guides writers to incorporate your terminology into content, and improves visibility for search engines by facilitating "search-ready" writing across the organization and target languages.

Multilingual Text Analytics

Some studies suggest that up to 2/3 of the content about a company’s offerings is user-generated. At a minimum, information appearing on user forums, blogs and social media sites account for 25% of the total information supporting products and services. With Acrolinx IQ, you can aggregate and analyze this content to gain insights into what your prospects and customers are saying about your products and services. As a result, your company can communicate with its customers about the things they care about for the best possible customer experience.