Operational Inefficiencies: Spotting Process Problems In The Content Production Lifecycle

How Socially-Enabled Support, XML, DITA, and Terminology Management Can Lead To More Efficiency and Produce Measurable ROI

In today's tough economic climate, organizations are looking for ways to trim the fat. Spotting processes that slow things down and optimizing them for efficiency can deliver tremendous cost savings and provide organizations with the time needed to innovate. Many organizations are surprised to learn that tremendous efficiency gains can be obtained by optimizing the content production lifecycle, socially-enabling content, and using a little common sense.

Scott Abel, The Content Wrangler, talks with Victor Solano, Sr. Manager, Learning Experience & Frameworks at Autodesk, about how socially-enabled support, XML, DITA, and Terminology Management can lead to more efficiency and produce measurable ROI.